We want to make you aware of a recent phishing attempt that may have affected you.
An attacker recently submitted fake support requests to our Help Center using email addresses obtained from external sources (such as scraped public data or compromised email lists). As a result, you may have received an unexpected email from our support system, which could appear to be from a legitimate source (such as Discord in this case) and may contain suspicious links.
If you received such an email, we strongly advise you not to click any links and to delete the message immediately.
Please rest assured:
- Your account with us has not been compromised
- No unauthorized access was gained to our systems or customer data
We’re actively monitoring the situation and taking steps to prevent further abuse.
From JetBrains:
Dear customer,
We want to make you aware of a recent phishing attempt that may have affected you. An attacker recently submitted fake support requests to our Help Center using email addresses obtained from external sources (such as scraped public data or compromised email lists). As a result, you may have received an unexpected email from our support system, which could appear to be from a legitimate source (such as Discord in this case) and may contain suspicious links.
If you received such an email, we strongly advise you not to click any links and to delete the message immediately.
Please rest assured: - Your account with us has not been compromised - No unauthorized access was gained to our systems or customer data
We’re actively monitoring the situation and taking steps to prevent further abuse.
Thank you for your attention and continued trust.
Best regards, JetBrains Support Team